EMPOWER YOUR BUSINESS, AMPLIFY YOUR GROWTH
Thank you for taking the first step towards transforming your business with Taskbridge
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START HERE
We’re excited to partner with you to achieve your goals and redefine what’s possible for your business.
With over eight years of experience in building successful international teams, we’re here to share the insights and strategies that drive real results.
At Taskbridge, we understand the daily pressures of running a business and the importance of having the right support. Whether it’s streamlining administrative tasks, enhancing sales operations, or managing property portfolios, the right remote team member can be a game-changer—boosting productivity, cutting costs, and creating scalability.
With Task Bridge by your side, you’ll have the freedom to focus on what truly matters: serving your clients, growing your business, and making an impact.
Let’s work together to unlock new levels of efficiency, success, and growth for your business.
RORY SOMERVILLE
Director
BRENT MASON
Director
BETTY SHALEVSKI
General Manager
OUR PEOPLE
The Team That Powers Our Progress
The Operations Support Team is at the heart of our business, working behind the scenes to keep everything running smoothly and supporting our growth at every step.
When we think of exceptional international staff support, this team embodies exactly what we envision—demonstrating commitment, efficiency, teamwork, and a forward-thinking approach that sets the standard for excellence.
FERGUS SERRANO
Recruitment Officer
Welcome to Taskbridge
Hear from our General Manager, Betty Shalevski.
With over 8 years of expertise in recruiting skilled Filipino professionals, Taskbridge is dedicated to helping businesses streamline operations, enhance productivity, and achieve real impact through the power of international talent.
Our international team members aren’t just support—they become an integral part of your business, seamlessly integrating into your workflows and handling essential tasks with precision. This allows you to focus on what matters most: driving growth, serving clients, and scaling with ease.
To date, we’ve successfully partnered with over 25 client offices, delivering tailored solutions that align with their goals. At Taskbridge, we believe in the value of global expertise and its ability to empower businesses, no matter their size or location.
We’re excited to partner with you and create opportunities that fuel growth, productivity, and long-term success.
Our Satisfied Clients
Roles We Have Recruited and Trained
At Taskbridge, we help amplify your business’s capabilities with a talented international team.
Here are some of the key roles we can fill to drive your success and support your local team…
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General Admin Support
Reliable support for everyday tasks, giving your local team the bandwidth to focus on growth and strategy.Document Management
Organising and maintaining critical business documents.Email and Calendar Management
Handling scheduling and correspondence to keep your team on track.Data Entry and Record Keeping
Ensuring accurate, up-to-date records across all relevant systems.
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Customer Service Experts
Our customer service professionals deliver friendly, efficient support that enhances your clients’ experience and strengthens loyalty.Customer Support & Troubleshooting
Providing solutions and assistance to ensure a positive client experience.Order & Service Management
Handling order tracking, scheduling, and follow-ups with precision.Feedback & Relationship Building
Engaging with customers to build trust and gather valuable insights for improvement.
Live Chat & Multichannel Support
Offering real-time assistance through multiple communication channels to meet customer needs.
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Photo & Video Editing
Skilled media professionals bring your brand to life through high-quality visuals that captivate your audience.Professional Video Editing
Crafting polished videos that tell your brand’s story and enhance marketing efforts.Photo Retouching & Enhancemen
Making images sharp, vibrant, and impactful to leave a lasting impression.Graphics Creation
Designing custom graphics that align with your brand’s visual identity.Content Repurposing Turning raw footage or images into multiple formats for use across platforms.
Social Media Visuals & Posting
Visual media experts ensure your social profiles reflect your brand’s personality and attract engagement.Social Media Graphics
Creating eye-catching posts, stories, and banners that stand out in the feed.Brand Consistency
Ensuring all visuals align with your brand’s colour palette, tone, and style.Scheduled Posting
Organising and posting content regularly to keep your audience engaged.Campaign-Specific Visuals
Developing visuals tailored for specific promotions or campaigns.
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Finance Administration
Precision-driven support for invoice processing, bill management, payroll, and more, keeping your finances organised and stress-free.Invoice & Bill Processing
Managing your accounts payable and receivable efficiently.Payroll Management
Ensuring timely and accurate payroll processing for your team.Expense Tracking
Maintaining accurate records of expenses for streamlined financial reporting.Financial Data Entry
Keeping records up-to-date for easy reference and auditing.Tax Lodgements with ATO
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Web Development
Our web developers are equipped to build, maintain, and enhance your digital presence, making your brand stand out online.Website Design & Development
Creating user-friendly, visually appealing websites that engage and convert.Site Maintenance & Optimisation
Ensuring your website runs smoothly and is always up-to-date.User Experience (UX) Enhancements
Implementing features and layouts that improve usability and customer satisfaction.E-commerce Support
Developing and managing online stores to drive sales and streamline operations.Platform setup and integration
Assisting with setting up e-commerce platforms like Shopify, WooCommerce, etc.Technical support
Troubleshooting website issues, managing plugins, or handling site performance.Customer service solutions
Implementing tools like chatbots or managing customer inquiries.Inventory and order management
Helping with systems to track inventory, orders, and fulfillment.SEO and marketing assistance
Optimising product listings, managing paid advertising, or email marketing support.
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Real Estate & Property Management
Property Management Admins
Expert support in property-related tasks, letting your team focus on client relationships and business expansion.Lease Administration
Handling lease agreements, renewals, and documentation.Property Listing Management
Managing property listings, descriptions, and marketing materials.Tenant Communication
Serving as a point of contact for tenant inquiries and coordination.Maintenance Scheduling
Coordinating repairs and maintenance for seamless property operations.CMAs (Comparative Market Analysis)
Rent Increases
VCAT applications, leasing (application processing)
BDM support (data cleansing, email management).
Sales Administration
Our sales administration specialists support your sales team, allowing them to focus on closing deals and driving revenue.CRM Data Entry & Management
Organising client information to keep your sales pipeline efficient.Lead Qualification & Follow-ups
Filtering and managing leads to support your team’s productivity.Cold Calling & Outreach
Reaching out to potential clients and setting appointments to grow your pipeline.Sales Compliance
Ensuring all sales activities adhere to compliance standards, minimising risks.
The Process
01
Initial Contact
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Proposal
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Contract Signing
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Recruitment & Onboarding
05
Official Start Date
06
Management & Ongoing Support
How It Works
01. RECRUITMENT & ONBOARDING
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We meet with you and discuss the roles you require. We will create a Position Description together and discuss commencement date, wages and assistance required moving forward. The Position Description is personalised to the needs of your office and will include clear KPIs and measurable outcomes for your international staff member.
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We advertise positions internally within our network and on Philippine job sites.
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Our team matches the candidates' experience and skills for the requirements of the position. Candidates are shortlisted based on this alignment. Candidates must submit their resumes through a form we have customised that also gathers information about their experiences, skills, software and programs they are using etc.
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The preferred candidate will have to take a 5-part skills test to assess their abilities relevant to the virtual assistant role. Each section will be scored and the candidate will receive a final rating based on their overall performance. Data from this test is provided to the future employer.
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Shortlisted candidates will have a video interview with the HR Team. Our aim is to have 2-3 candidates at this stage. The Employer will receive a copy of the video recordings and select the candidate(s) to put through the final interview, in which the employer will be a part of.
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We discuss with the employing office the candidate they choose to recruit into their business. This will include confirming start date, wages, and any other questions will be up for discussion.
02. OFFER
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A letter of offer is sent to the successful candidate. Once this is accepted, the employing office is notified.
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A contract is exchanged with the Position Description attached. The contract is individually
tailored to the employee. Once accepted, the employing office will be notified. -
A meet and greet occurs with the office and the new employee via video call on the day of
commencement prior to the handover.
03. MANAGEMENT
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As part of our service, your business will have a login to our time monitoring system, which is a product that grabs the team member's screen every 3 minutes and provides reports on in-activity and non-commencement of work. We also find it helpful to manage team members' workloads. In addition, it is advantageous to have in place for your professional indemnity insurance as it shows you have measures and controls in place to manage data accessed offshore.
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We manage the leave obligations of your VA through our payroll system. It is your obligation to let our team know when your employee is taking any leave, whether it be personal or annual leave.
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Check ins with your employee are scheduled after their start date - 2 weeks, 1 month, and quarterly thereafter.
04. PAYROLL
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Payroll will occur for your international team member each fortnight, and your office will be invoiced fortnightly in advance. An auto debit will be set up for this invoice. Any leave or other payroll amendments will be reflected in the following fortnight's invoice. The office will be responsible for communicating leave and amendments to us in the specified time frame.
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We benchmark our rates to ensure our Remuneration Policy aligns with average wage rates for staff working at home in their home country.
Our Pricing
Incl. GST as of 27 April 2023
One-Time Recruitment Package
$3,300 (incl. GST)
By partnering with Taskbridge, you gain access to our experienced recruitment professionals who’ll find the perfect fit for your team.
Including:
► Job advertisement and recruitment costs.
► Development of a personalised position description tailored to your needs.
► Employment contracts customised to meet your requirements.
► Full management of the recruitment process from start to offer.
Handover & Ongoing Support
(Included)
We don’t stop at recruitment—Taskbridge ensures your new team members are fully integrated and supported within your business.
Support:
► Regular check-ins with staff to enhance team retention and performance.
► Access to a private community hub for resources and shared best practices.
► Ongoing support through our Facebook group to answer any questions.
Re-Recruitment Guarantee
$1,100 (incl. GST)
If you need to replace your hire after 6 months, our re-recruitment service ensures a seamless transition to find the right fit.
Training Services
$200/hour (incl. GST)
Our targeted training programs help your international team get up to speed quickly and efficiently.
Payroll Management
$120 (plus GST) per fortnight
Plus the agreed international contractor salary.
Let Taskbridge take the stress out of payroll with our comprehensive management services:
► Accurate payroll processing on a fortnightly basis.
► Access to time-tracking software with detailed reports.
► International salary benchmarking and recommendations for adjustments.
► Leave management once eligible, ensuring compliance and fairness.
Simply, let us know if you’re ready to hire.
We’ll email your contract to sign and the Recruitment Package invoice. Once signed and paid, our team will get started.
Phone
(03) 4439 9431
betty.shalevski@taskbridge.com.au